Frequently Asked Questions

Any refunds?

Yes, email us within 30 days of subscribing and we will refund your payment even if you have used the service actively.

Can I see email in real email client?

You can forward individual emails to your own account and it in your own email client.

Will Mailsnag send emails to real recipients?

Mailsnag Testing SMTP server is not configured to deliver real emails, so you dont have to worry about spamming your customers.

I need customized plan, what do I do?

Send us an email at [email protected] and will do our best to accommodate.


Why does Mailsnag simulate intermittent errors and delays?

Network and service outages are rare, but they still happen. We believe asynchronous tasks, like sending email, should handle these cases, so we simulate them to encourage better SMTP integration practices.